New Bedford Guide Your Guide to New Bedford and South Coast, MA
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“NEW BEDFORD RESIDENTS PLEASE READ!
When your 911 calls are going to Fall River and response is delayed please know that this is occurring in your New Bedford Communications Center.
Know that New Bedford communications staff is dwindling down to almost single digits! We are down to 12 full-time dispatchers in a room that runs 24/7!! There were 25 overtime shifts posted for next week due to shortage and staff on vacation!
Working 70-90 hours each week back to back is not realistic! Mind you if we refuse a force due to our mental health we get written up.
We are in crisis mode, administration and the city were notified of what the future would hold and continue making it difficult to resolve this. Someone needs to make a story about this. Our dispatchers need our help!!”-Kristen Soriedem.
GOD BLESS all 911 dispatch callers. You deal with the public in their worst moments. Whether you are getting emergency response to our loved ones, getting help to those endangered or sending the police to any kind of issue. Thank you. You calm us when we cannot speak, you are our hero’s. Know you are appreciated. Hope you yourselves receive relief soon. This I will pray. Anonymous. New Bedford resident. Thank you.