Scammers are always looking for new ways to deceive our customers. You may be the target of a scammer if you receive suspicious phone calls or text messages using any of the following tactics:
• Threatening to disconnect your power without immediate payment
• Demanding immediate payment using a pre-paid debit card, bitcoin or other unusual form of payment
• Offering you discounted power
• Asking for information or a copy of your energy bill
Even if a phone recording sounds convincing or the phone number appears to belong to Eversource, it’s NOT. Please remember that Eversource representatives never ask for on-the-spot payment in person or over the phone, and always carry company-issued photo identification.
If you’re not sure the person contacting you is an Eversource employee, call us at 800-592-2000. You can also always find our phone number on your bill or at Eversource.com.
See more ways to protect yourself, and hear a recording of a real call from a scammer.