“Dear valued guest,
In strict compliance with the guidelines set forth by the CDC, Dartmouth Board of Health, and OSHA and to provide the highest degree of transparency, we are informing our community that a team member at our restaurant has recently tested positive for COVID-19. We excused this team member from any work-related activity when the team member displayed underlying symptoms of Covid-19 and promptly sent the team member home.
According to the Dartmouth Board of Health and the Massachusetts Department of Health, we are cleared to resume operations as normal, but we took it upon ourselves to close Thursday, October 1st in order to sanitize, using an outside firm, and get additional testing. All other team members tested negative.
Fay’s Restaurant has exceeded the necessary steps to ensure the safety of our team and guests. These steps include:
– The team member will not be permitted to return to work until meeting all CDC guidelines. These include: allowing at least fourteen (14) days to pass, testing negative twice within a 24 hour period in secondary COVID-19 testing, and/or they must be without fever and symptoms (under 100.4° F without fever-reducing medication) for 72 hours, with or without secondary COVID-19 testing.
– Performing a comprehensive investigation of the employee’s contact with others throughout the restaurant. From this investigation, we have informed necessary team members, third-parties, and authorities to ensure that the issue is contained to the highest degree. Any team members who are symptomatic but have not been tested for COVID-19 will not be permitted to work.
– We will continue our rigorous cleaning and sanitizing program of the entire workspace throughout our hours of operation as well as having our PPE on at all times and taking team member temperatures before team members start to work, random checks throughout the day, and a final one upon exiting the restaurant.
As always, the community’s and our team members’ continued health and wellness are always our top priority and we will do everything in our control to make Fay’s Restaurant the safest customer experience possible.
Thank you for your understanding.” -Fay’s Restaurant.