Massachusetts DPH announces that Mass 211 will now provide real-time COVID-19 info, resources, and referrals

With a lot of uncertainties in the upcoming days and weeks, we wanted to remind all service providers about Mass 211, which is the 24/7 statewide information and referral line available in 140+ languages that connects callers with critical social service programs and organizations in their local community year-round.

The Massachusetts Department of Public Health (DPH) has announced that Massachusetts 211 will now provide real-time COVID-19 information, resources, and referrals. Mass 211 is made possible by local United Ways and the state of Massachusetts.

Through this partnership with Mass 211, DPH subject matter experts are expanding access to information 24/7, and empowering call operators to provide the latest information about the status of COVID-19 response efforts in Massachusetts. At peak call times, DPH staff will augment the call team to ensure residents’ questions are answered without delay. This new service is in addition to a dedicated site mass.gov/covid19, which is updated daily with information and resources.

Residents across the state can call 2-1-1 to learn more about:

· COVID-19 prevention, symptoms, and treatment
· Information about testing
· Guidance for people planning or returning from travel

Mass 211 also operates the Call2Talk hotline for mental health, emotional support, and suicide prevention. Call2Talk also operates 24/7 and provides confidential, compassionate listening to assist people during stressful times.

Mass 211 can be reached by dialing 2-1-1 from any landline or cell phone in the state.

In addition to the services provided by Mass 211, United Way of Greater New Bedford has launched the Help United Fund to assist those locally affected by Coronavirus. We are currently exploring ways to get financial support to those who need it. We welcome your suggestions and welcome your promotion of this effort. Donations can be made by texting HELPUNITED to 313131 or visiting unitedwayofgnb.org.




United Way of Greater New Bedford Launches COVID-19 Help United Fund

United Way of Greater New Bedford is establishing the Help United Fund to be activated in times of crisis including the current COVID-19 pandemic. This fund is a dedicated resource for working families and organizations affected by the COVID-19.

Mobilizing United Way’s broad network of nonprofit agencies, the Help United Fund will provide a flexible source of cash assistance to help families and organizations through this crisis.

“On the SouthCoast, many families are one paycheck away from severe hardship,” said Michelle N. Hantman, President & CEO of United Way of Greater New Bedford. “We’ve been monitoring the COVID-19 situation and over the weekend we’ve seen the closures of schools and workplaces throughout the communities we serve. These closures carry with them an unprecedented financial hardship for hourly, low-wage workers. At United Way, we are preparing to help residents in any way we can.”

In Massachusetts, 2 in 5 workers lack sufficient savings to withstand a sudden loss of wages. Additionally, many nonprofit agencies will face financial disruption. Postponed or cancelled fundraising events lead to a loss of funding that community-based organizations depend on. This support is crucial to their regular program work and operations and will put serious pressure on nonprofit operating budgets. United Way has already postponed one fundraising event itself and may have to postpone others.

United Way is committed to serving the needs of Greater New Bedford through the Help United Fund. You can join United Way’s efforts by making a donation to the Help United Fund by texting HELPUNITED to 313131 or visiting unitedwayofgnb.org.

During this uncertain time, United Way of Greater New Bedford’s Hunger Commission will continue operations to ensure local pantries and shelters are receiving food for an uptick in client needs and Mass 211, a United Way program, is collaborating with the Massachusetts Department of Public Health, to provide consumer help during the COVID-19 public health emergency. This free, confidential hotline provides information on programs and services year-round, but will also now serve as a comprehensive source of information and referrals related to COVID-19 in the coming weeks. Anyone looking for information on prevention, symptoms, treatment, testing, or what to do if returning from travel should call Mass 211 by simply dialing 2-1-1 from a landline or cell phone.

For more information, visit unitedwayofgnb.org.




City of New Bedford facilities will close to public access from 17-22 March

Mayor Jon Mitchell has announced that City facilities will be closed to public access, beginning Tuesday, March 17, through at least Sunday, March 22. With the growing threat posed by the novel Coronavirus (COVID-19), City government has begun to shift to a mode of service delivery that minimizes face-to-face interaction.

While facilities are closed to the public, City employees will still report to work, and will be available to address the public’s needs by phone or email. The City agencies are arranging for employees to work remotely where feasible.

To be clear, this order applies to the New Bedford Public Library branches and the Buttonwood Park Zoo. The New Bedford Regional Airport will remain open, with restrictions on ordinary public access.

In addition, public and private events at City facilities have been cancelled or postponed through April 12.

Later this week, the City will make further announcements about limitations to public access to city facilities after March 22.

Last week, the City announced that senior centers were closed until further notice. The New Bedford Public Schools are closed through at least April 7.

Residents are strongly encouraged to pay bills remotely

City residents are encouraged to pay any bills by mail, by phone, or online. Payments can be made online at the City’s website, www.newbedford-ma.gov, and selecting ‘Pay Bills’ directly on the home page. To mail payments, residents can use the mailing address printed on their bills or mail their bills directly to the City Treasurer at the following address:

City Hall – Treasurer’s Office
133 William Street, Room 103
New Bedford, MA 02740

Fees/surcharges and interest waived through end of March

In order to encourage remote payment, residents paying by credit/debit cards during the period in which in-person payment is unavailable will have the convenience fee refunded or credited to their account. The days in which in-person payment are unavailable will not be counted in calculating late fees or interest.

Anyone with questions about paying bills remotely should contact the Treasurer’s Office at 508-979-1430.

Traffic violation tickets

The Traffic Commission office in the Elm Street Garage will be closed to the public. Any payments related to the Traffic Commission can be made online, by phone, or in the payment kiosk in the lobby of the office in the Elm Street Garage.

Residents can still call City departments directly

Anyone who has any business with City departments should contact the department by phone. A listing of telephone numbers for frequently visited departments is below.

As always, for emergencies, residents should call 911.

For non-emergency business with the Police Department, please use their business line at 508-991-6300. For non-emergency business with the Fire Department, please use their business line at 508-991-6124.

For business with the Health Department, please call 508-991-6199.

Meetings of Boards, Commissions and City Council

Meetings of the City’s boards and commissions from March 17 through March 31 will be postponed. The City Council will hold its regular meetings on March 26 and April 9, closed to the public but streamed live online at New Bedford Cable Network’s Facebook page. The Council has suspended committee meetings through March 31. School Committee subcommittee meetings have been postponed through March 31.

The City is committed to keeping all residents informed of the latest news. Follow the City’s social media pages, including Mayor Jon Mitchell’s and the City of New Bedford’s Facebook pages, tune in to New Bedford Cable Access on Channel 18, and visit the City website at www.newbedford-ma.gov for regularly updated news.

“The restrictions announced today are necessary and appropriate measures to stem the spread of the Coronavirus in Greater New Bedford,” said Mayor Jon Mitchell. “I am committed to providing the same responsive city government our residents expect and deserve, but I ask for their understanding and cooperation as city government begins to rely more on remote communication. Likewise, I again strongly urge everyone in our city and region to limit unnecessary person-to-person interaction and observe strict personal hygiene.”

City of New Bedford – Department Phone Numbers

Assessor: 508-979-1440
Cemetery: 508-979-1550
City Clerk: 508-979-1450
Council on Aging: 508-991-6250
Election Commission: 508-979-1420
Fire (non-emergency): 508-991-6124
Health: 508-991-6199
Inspectional Services: 508-979-1540
Police (non-emergency): 508-991-6300
Traffic: 508-979-1766
Trash: 508-979-1520
Treasurer: 508-979-1430




UMass Dartmouth cancels events, postpones Commencement, moves classes online

UMass Dartmouth Chancellor Dr. Robert Johnson has announced some changes at the college due to COVID-19.

Johnson stated that although there are no current cases of COVID-19 at the college, he wanted to make decisions that would continue to reduce the spread of the virus.

“I cannot stress how difficult these decisions are because of their effect on each member of our campus. With that said, we will always act to safeguard our community.”

The following policy changes, effective immediately:

-Starting on March 23, UMass Dartmouth will deliver all face-to-face courses online for the remainder of the semester.
-Residence Halls will not admit students without prior written approval for the remainder of the semester.
-Employees who have jobs that are suitable for working remotely are encouraged to work from home for the remainder of the semester; supervisors will be contacting staff members to discuss remote work arrangements as soon as possible.
-UMass Dartmouth will cancel all events through May 31.

In addition to the policy changes, Johnson had more instructions for students:

“Today at 5 p.m., students who are not currently in our residence halls will be able to log in to the Housing Portal to sign up for a move-out appointment time. All students need to sign up in the Housing Portal for a 2-hour move-out appointment. Your ID card will only give you access to your residence hall during this appointment window. All access to the residence halls will remain off until your appointment. We recognize that this may be challenging and we are attempting to do everything we can to make this process run as safely and smoothly as possible.”

“Many of you are wondering about refunds. Over the past few weeks, the University was fully focused on the health and safety of our students, faculty, and staff and helping our students transition to remote learning so they can successfully complete their semester. Please know that room and meal plan accounts will be adjusted and will take into consideration financial aid guidelines. We are working through the process in coordination with other UMass campuses. Additional information on account adjustments will be forthcoming once next steps are determined.”

“As for Commencement, we will postpone ceremonies for Undergraduates that were scheduled on May 8, 2020, and for Law and Graduate students that were scheduled on May 11, 2020. We are exploring all options to ensure that we send our graduating students off with the recognition they deserve for all their hard work. The deadline of April 1 to file for graduation will still apply.”

For those looking for more information on remote teaching, learning, and working please visit the CITS Service Center page.




Massachusetts RMV and AAA offices closed March 16-17

All Massachusetts RMV and AAA offices that serve the public are closed on Monday, 3/16 and Tuesday, 3/17. Scheduled road tests are cancelled on these days also. Customers are asked to use Mass.Gov/MyRMV for over 40 online transactions.

Additionally, all Class D, Class DM, ID cards, and Learner’s Permits that have expired or are expiring between March 1, 2020 and April 30, 2020, will have a 60-day extension applied to the current expiration date on the credential. Click here for more information.




Coronavirus/COVID-19 spreading in Massachusetts, spurring escalation in response

By Chris Lisinski
State House News Service

In a dramatic escalation of the state’s response to the spreading coronavirus outbreak, Gov. Charlie Baker on Sunday announced that all Massachusetts public schools must soon close for three weeks, most events with 25 or more people are now banned, and visitors are barred from the state’s nursing homes and assisted living facilities.

Gov. Charlie Baker announced a wide-ranging series of COVID-19 emergency orders in a Sunday evening State House news conference, including school closures, a ban on most gatherings of 25 people or more, and prohibition of on-premises food or drink consumption in restaurants and bars.

New responses unveiled Sunday also include a mandate that all restaurants and bars transition to takeout-only to prevent crowds, a requirement that commercial health insurers cover telemedicine, and steps aimed at making unemployment aid more easily accessible.

The sweeping announcements came hours after the total number of identified COVID-19 cases in Massachusetts hit 164 and as Public Health Commissioner Monica Bharel announced that community-level transmission — where investigators cannot trace an individual case back to a source — is now occurring in seven counties.

“I realize these measures are unprecedented, but we’re asking our residents to take a deep breath and understand the rationale behind this guidance,” Baker said, stressing the response could save lives, enable the health care sector to avoid an unmanageable surge, and limit the already rapid spread of the illness.

Public and private K-12 schools will be allowed to return Monday, but starting Tuesday, they must suspend all educational operations until April 7. Baker urged staff to plan for how to provide alternative and remote learning resources equitably to all students during the shutdown.

District buildings can still open to provide food to students or other important non-educational services. Residential and day schools for students with special needs are exempt, as are daycare facilities and preschools.

Baker had resisted ordering a statewide educational shutdown for several days, even as many districts implemented their own weeks-long suspensions and governors in other states implemented similar policies.

“The facts on the ground have changed,” Baker said Sunday. “At this point in time, it’s particularly appropriate that we not only move on the school closures, but also that we get a lot more aggressive around other places and spaces that people gather.”

Two days ago, Baker issued an emergency order banning gatherings of 250 or more people such as conventions, parades and concerts.

On Sunday, he scaled that threshold down to one-tenth its original scope, updating the order to prohibit events that would bring together 25 or more people in an effort to impose social distancing practices that public health experts say are necessary to slow the virus’s spread.

The updated order also forbids on-premises consumption of food or drink, effectively requiring all restaurants and bars to transition to takeout-only from its March 17 effective date until at least April 5.

The order banning large gatherings does not apply to normal operations at grocery or retail businesses.

Boston Mayor Martin Walsh had earlier on Sunday ordered restaurants, bars and clubs to limit their capacity to 50 percent and to close early, prompted in part by reports of large crowds at South Boston establishments over the weekend. Baker’s order supersedes the mayor’s instructions.

Massachusetts has 164 identified coronavirus cases as of Sunday, a more than fivefold increase over the total cases one week ago.

Three commercial laboratories — Thermo Fischer, Quest Diagnostics and LabCorp — have received federal approval to conduct COVID-19 tests, supplementing the roughly 400 tests per day the state’s public health laboratory will soon be able to conduct.

At least 969 tests have been done so far between the state lab and private labs, Bharel said. The governor warned this morning that he expects the numbers of total cases to rise significantly as more tests are conducted.

While the majority of cases trace back to a late February meeting of Biogen employees in Boston, community spread is becoming more common. The state’s public health commissioner said Berkshire, Essex, Hampden, Middlesex, Norfork, Suffolk and Worcester Counties all have evidence of community-level transmission as of Sunday.

“This is an evolving situation,” Bharel said. “Social distancing is our collective opportunity to influence the course of this illness and flatten the curve. Each of us needs to do our part.”

Officials also announced a range of health care-specific restrictions Sunday.

Hospitals must cancel non-essential elective surgeries until further notice starting Wednesday, and those operated by DPH or the state Department of Mental Health must screen all visitors and limit visitation.

All assisted living facilities, including nursing homes, can no longer allow visitors, a step that officials hope will limit transmission risk to especially vulnerable populations. Exceptions will be made for end-of-life and hospice care, and the restriction follows federal guidelines issued Friday.

Education Secretary James Peyser walked onto the stage Sunday evening ahead of Gov. Charlie Baker’s daily COVID-19 response briefing where the governor announced a three-week public schools closure.

As of Monday, all commercial health insurance carriers and the Group Insurance Commission will be required to cover all medically necessary telehealth services — treatment offered by doctors over the phone or a video conference — and pay the same rates as in-person care. They are also prohibited from requiring cost-sharing or prior authorization for any COVID-19 telehealth treatment.

“Telemedicine is one of the most important things we need to divert care from hospitals and ambulatory sites from patients,” said Marylou Sudders, who stepped aside from her usual duties running the health and human services secretariat to lead the state’s coronavirus command center. “By enabling patients to remain at home, rapid treatment delivery can be provided, we can adhere to social distancing protocols, we can optimize efficiency and conserve resources.”

The public health orders also authorize certain pharmacies to create their own hand sanitizer and sell it over the counter to supplement stockpiles.

Baker said he would file emergency legislation on Monday that waives the one-week waiting period for unemployment benefits and expanding eligibility, aiming to allow “many of the workers affected by closures to get some financial relief faster.”

According to the governor’s office, the Executive Office of Labor and Workforce Development will also file emergency regulations allowing employees affected by the coronavirus to collect unemployment if their workplace shuts down with plans to reopen within four weeks.

Baker’s legislation will attempt to address issues municipalities have raised amid the outbreak, such as the potential need to delay annual town meetings and fiscal year 2021 municipal budget discussions that typically take place in the spring.

The Registry of Motor Vehicles will add a 60-day extension to the expiration date for standard driver licenses and other credentials to limit how many customers visit service centers. Vehicle registrations, many of which can be renewed online, will not be extended.




New Bedford Public Schools Food Services to provide ‘Grab and Go’ meals during closure

New Bedford Public Schools Food Services to provide ‘Grab and Go’ meals during district closure — Beginning on Tuesday, March 17, during school closure days and until further notice, “grab and go” pre-packed school breakfasts and lunches will be available FREE to all students k12 in the city of New Bedford.

Students 18 years and younger may take one (1) lunch and one (1) breakfast for the next day. Meals will be available 11:30 a.m. to 1:00 p.m. Monday through Friday at the following serving locations:

– Alfred J. Gomes Elementary School
– Campbell Elementary School
– Carney Academy Elementary School
– Hayden-McFadden Elementary School
– Keith Middle School
– Lincoln Elementary School
– Roosevelt Middle School

All meals must be taken and consumed offsite.




Baker: Three weeks of no school, no dining in at restaurants, no gatherings over 25 as part of new COVID-19 protocol

Governor Baker has made new protocols concerning COVID-19.

In a Sunday evening press conference, Baker announced that restaurants will be take out only, effective this Tuesday and continuing through April 17th. In doing so, Baker is also prohibiting gatherings of more than 25 people. This does not apply to grocery stores or pharmacies, according to Baker.

Baker is also suspending all schools in the state for three weeks starting Tuesday.

Also announced by Governor Baker, doctors are asked to provide consultations via tele-health and to postpone elective surgeries.

Social spacing is also continuing to be encouraged.




Massachusetts Department of Public Health issues statement on COVID-19 patient testing

As of 10:45 a.m. Sunday, March 15th, 799 patients had been tested by the Massachusetts State Public Health Laboratory, up from the 475 people tested that Health and Human Services Secretary Marylou Sudders shared at the March 14th press conference.

The Department of Public Health has implemented the US Centers for Disease Control and Prevention’s updated guidance on clinical testing protocols, which means clinicians are required to only submit one nasal swab, rather than the previous requirement to submit both nasal and throat swabs. With this change in clinical testing protocols, the State Lab’s testing capacity will increase to approximately 400 patients a day, up from 200 patients a day.

In addition, in Massachusetts, clinicians now have more flexibility to determine which patients should be tested without having to call DPH’s Epi Line.

With national labs now being approved by the FDA to conduct testing, clinicians can submit specimens for testing directly to these labs. This change will enable more people to be tested and for more tests to be conducted. With more clinical labs in Massachusetts working to get FDA approval, even more testing capacity will be coming online soon.




Governor Baker shoots down ‘shelter in place order’ rumor

By SHNS Staff
State House News Service

Gov. Charlie Baker shot down rumors Sunday morning that he is planning to order Massachusetts residents to shelter in place for two weeks, saying he had heard those rumors himself as the pandemic spread of coronavirus continues in Massachusetts and around the world.

“We have no plans to do that,” Baker told WCVB’s Janet Wu during a live interview Sunday morning. When Wu asked if the rumor was “wild speculation,” the governor said, “yes.”

Meanwhile, Cambridge and Somerville are at least having conversations about taking more aggressive steps to force social distancing at the local level, according to a state rep who serves both cities.

Baker did say, however, that his administration will be asking the Legislature to give him more authority to address the pandemic, including a plan to file legislation Monday related to unemployment insurance for workers and businesses affected by the outbreak.

The governor said he thinks Boston Mayor Martin Walsh “did the right thing” by closing bars in South Boston early Saturday night and for all of Sunday after people crowded into establishments and congregated in long lines outside despite public health experts urging people to distance themselves from others. Baker said he hopes Walsh shuts bars down on Tuesday, too, which is St. Patrick’s Day.

The number of positive cases of COVID-19 in Massachusetts stands at 138 on Sunday morning. Baker said Sunday to expect that number to grow in coming days as the state ramps up its testing capacity.

“I think you’re going to see tons more tested and with tons more testing, yeah, you’ll probably see a significant increase in the number of people” who test positive, he said on “On The Record.”

Walsh is going to address the public and press outside City Hall at 3 p.m. Sunday, and the state Department of Public Health is due to release the latest tally of positive cases by 4 p.m.

The Boston City Council late Friday also announced it is closing its City Hall offices to the public until further notice and there’s increasing pressure on Gov. Charlie Baker and education officials to shut down all public schools.

On Friday, Gov. Baker imposed a ban on many gatherings of 250 people or more, but said his administration is not recommending that local school systems cancel classes and close schools unless there is a threat of exposure.

Baker said Friday that banning most concerts, social events and public gatherings will help the state slow the spread of the coronavirus in order to give the health care system a fighting chance at meeting demand. He said the ban does not apply to most workplaces, airports, bus stations, grocery stores, shopping malls and restaurants.

Other news Coronavirus news:

– “Rep. Lynch Information Session: Congressman Stephen Lynch will broadcast — but not open in-person attendance to the public — a Monday discussion with two area doctors about the coronavirus and ways to limit the spread of COVID-19. Dr. Dennis Teehan Jr. of Steward Dedham Primary Care and Dr. Gabriela Andujar Vazquez, a Tufts Medical Center epidemiologist specializing in infection control, will participate. Lynch’s office will broadcast the 1:30 p.m. event on his Facebook page, where comments from viewers will be addressed.” – Chris Lisinski 12:06 PM

– “POTUS Schedule: President Donald Trump — whom the White House said Saturday tested negative for COVID-19 after being photographed with a man who later tested positive for the illness — is scheduled to participate in a conference call Sunday afternoon with grocery executive as consumers around the country contend with store shelves bare of toilet paper and other goods amid a surge of Americans stockpiling food and supplies. The president on Saturday declared Sunday a “National Day of Prayer for All Americans Affected by the Coronavirus Pandemic and for our National Response Efforts.” At 5 p.m. Sunday, the president’s Coronavirus Task Force is expected to hold an on-camera briefing at the White House.” – Colin A. Young

– “Cambridge, Somerville Discussing Shutdowns: While Gov. Baker said Sunday he has no plans to announce a statewide mandatory shutdown, Rep. Mike Connolly said the two cities in his district — Cambridge and Somerville — are at least talking about more stringent local closures to force social distancing. Connolly told the News Service that he has had conversations with city officials about mandatory business and school closures and that “measures along these lines are actively being discussed.” The representative also joined in circulating a petition on Twitter calling for Baker to order any school, business or other establishment not necessary for COVID-19 response to close. “Voluntary social distancing is not working,” the representative wrote. Connolly on Friday signed a letter with 15 other state lawmakers calling for the administration to close all schools in Massachusetts.”

– “Santiago ER Update: Ahead of his second of three consecutive overnight shifts working in the emergency room at Boston Medical Center, Rep. Jon Santiago described what it was like in the busy ER Friday into Saturday during his first shift since the cornavirus outbreak was declared a state and federal emergency. “I wouldn’t say I was particularly concerned or alarmed when I walked into the ER but that it was surreal,” he said on his social media pages in what he’s said will be semi-frequent updates. “I saw friends and colleagues that I’ve known for years gowned up, wearing protective gear — this was a bit different. Many of the rooms had doors with signs on it saying, ‘don’t go in unless you’re fully gowned with personal protective gear,’ something I’ve never experienced before.” Santiago also gave a rundown on why testing has become such a flashpoint in the national conversation around the outbreak and the strategy for combating it. He said the World Health Organization has a test, but that the United States opted to develop its own test with the U.S. Centers for Disease Control. “As a result, we probably lost a couple of weeks in testing,” he said. Santiago also praised the many emergency room and hospital workers who are on the front lines of the pandemic. “They do this day in and day out, long before the coronavirus ever existed and they’re committed to working and helping the lives of the most vulnerably underserved communities in Boston and in Massachusetts, but it’s tricky because things are changing so rapidly,” he said.” — Colin A. Young

– “Walsh Sunday Presser: Boston Mayor Martin Walsh will hold a coronavirus press conference Sunday afternoon outside City Hall. The mayor’s availability comes as bars in South Boston are closed on what is usually one of the busiest days of the year, and after the mayor had already called off the St. Patrick’s Day parade that sometimes attracts as many as one million people. The mayor will meet the press at 3 p.m. on City Hall Plaza. The press conference will be streamed live on boston.gov. — Colin A. Young

– “South Boston Bars Closed: There’s no parade through South Boston on Sunday and there will be no bar hopping through the neighborhood either. After photos of long lines and crowds outside bars in South Boston drew scorn and condemnation Saturday, the city closed bars early Saturday night and on Sunday announced that the popular St. Patrick’s Day weekend spots will not open Sunday. “SB bars & restaurants will be closed today as part of a voluntary agreement,” South Boston City Councilor Ed Flynn tweeted Sunday morning. “Thank you Mayor Walsh, my fellow SB elected officials, neighbors, Licensing Board, license holders in SB for working w/ us & taking these sound proactive measures to protect the public’s health.” On WCVB on Sunday morning, Gov. Baker said, “I think the city did the right thing. I saw the news on what was going on in South Boston last night, I think the mayor made the right decision.” He added, “I hope he shuts it down on Tuesday,” which is St. Patrick’s Day.” — Colin A. Young