Help Wanted: City of New Bedford hiring Compliance Officer

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Job Title: Compliance Officer (Community Relations)
Pay Grade: M-05
Pay Range: $48,421 – $59,060

JOB SUMMARY

Works, in conjunction with the New Bedford Police Department’s Public Information Officer (PIO), with the management of internal and external communications supporting the Department. Assists with information dissemination and engagement of the public in the priorities, policies, practices, challenges, and opportunities related to the Department.  

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.

•Develops and implements a comprehensive communications plan that includes short- and long-term strategies for building community awareness about and support for the Department.

•Serves as a contact and spokesperson with all print and broadcast media outlets, including researching, coordinating and responding to media inquiries regarding Department informational matters.

•Verifies information obtained for accuracy. Possesses the ability to communicate effectively verbally and in writing with a wide variety of employees and the public.

•Involves the PIO, Office of the Chief of Police and Municipal leaders in relevant and important media inquiries, and keeps all parties updated on upcoming and ongoing news stories.

•Identifies and pitches news story ideas through a range of proactive media strategies.

•Plans and coordinates media events and activities, including news conferences, press briefings, interviews, and other opportunities to inform reporters and editors about the Department.

•Assesses and responds to the information needs of Department and City departments including working with legal staff in order to comply with public records laws and the Freedom of Information Act.

•Assists the PIO in leading communication during crisis situations and unanticipated incidents, including timely dissemination of information to the media, families, staff and the community.

•Coordinates writing, editing, design, production and distribution of clear, concise, “community-friendly” print and digital materials (e.g., letters, brochures, social media outlets, articles, videos, fact sheets, fliers) to communicate the Department’s goals and priorities to various partner organizations, community leaders and residents.

•Implements strategies to communicate effectively with all the diverse languages and cultures in our community.

•Collaborates with technology staff to write and update content on the district’s external website, social media tools and other on-line resources to ensure accuracy and consistency of information.

•Provides training and technical support to staff about communicating with media, families and the community, including crisis communications during emergency situations.

Performs other related duties as requested by the PIO or the Office of the Chief of Police.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

MINIMUM QUALIFICATIONS

•Bachelor’s degree in Journalism or knowledge equivalent to Bachelor’s degree in Journalism, Communications, Marketing, or related field.

•Successful candidate should have 3 years experience in public relations/communications/marketing field at varied levels and with increasing responsibility; or 3 years experience in print and/or electronic journalism.

•Excellent writing, editing and verbal communication skills, especially in communicating complex policies and practices to diverse audiences.

•Demonstrated skill in working with the media.

•Familiarity with digital communication tools, including website content management, e-marketing and social media.

•Demonstrated ability to advise and support individuals at all levels of the organization.

•Ability to prioritize competing demands and good organizational skills.

Preferred;

•Familiarity with the City of New Bedford and the Greater New Bedford area.

•Experience producing publications, such as fliers, newsletters, and reports, etc.

•Skills in graphic design and social media manipulation.

SPECIAL REQUIREMENTS

•Criminal Offender Record Investigation (CORI) background check mandatory.

SUPERVISORY RESPONSIBILITIES

This position does not have formal supervisory responsibilities over other employees. Supervisors are responsible for signing performance reviews.

This position receives general supervision from the Public Information Officer in coordination with the Office of the Chief of Police.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods. Employees may exert up 10 pounds of force occasionally including having to lift, carry, push, pull, or otherwise move objects.

The City of New Bedford, MA is an Equal Opportunity Employer.

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